FAQ & Policies

Frequently Asked Questions Regarding Stands

What are your shipping policies/rates?

Shipping prices vary according to the weight of the items and the carrier/service you choose at checkout.

Orders over $99 ship free.

    Most orders ship with either UPS or USPS. You must message me beforehand if you want to use a P.O. box. You may upgrade your shipping in your cart.

    We ship internationally via USPS and UPS, see rates at checkout.

    Care instructions

    Wipe regularly with a damp cloth. Vet wrap does not absorb moisture. For more thorough cleaning, you can disassemble the stands, remove the vet wrap, and wash with soap and water or a mild bleach solution. Rinse and dry before re-assembling. Replace the vet wrap.

    What is your return policy?

    I want all my customers to be confident that the stands they buy from me are new and have not been used by any other birds. I do not accept returns. However, if your stand is in some way defective or was damaged during shipping, message me and I will make it right.

    What kind of PVC do you use?

    ALL PVC used is furniture-grade PVC. Manufactured in America, lead and heavy metal-free, impact-resistant and UV-resistant, with a glossy finish, it is the perfect material for playstands and bird toys.

    The following perch-diameter sizes are available:

    • Small (.82") - parakeets, parrotlets, lovebirds, cockatiels, conures, caiques, quakers, senegals, pionuses etc. My most popular size.
    • Medium (1") - African Greys, Small Amazons, Small Cockatoos.
    • Large (1.3") - Amazons, Cockatoos, Small Macaws
    • Extra-Large (1.9") - Large Cockatoos and Macaws

    What kind of other materials do you use?

    All metal is bird-safe, with nearly all of it being stainless steel. 

    All plastic pieces are purchased from reputable bird-safe retailers.

    Do you offer any discounts?

    We offer a 15% discount to anyone who has rescued a bird from a reputable rescue in the last year, with documentation. We also offer a large discount to reputable rescues. Message us for more details.

    Do you ship internationally?

    Yes, we do. Rates are calculated and displayed just like domestic orders at checkout. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.